Q: I placed my order, and my card was charged. When will my order ship?
A: We create all of our products to order, just for you, in our warehouse in Savannah, Georgia. Orders typically take about 5-7 business days to produce, UNLESS it is a Limited Time Design. If you ordered a Limited Time Design, you can find the ship date on the website under that Pre-Order’s description.
Q: How will I know when my order has shipped?
A: As soon as your order is shipped, we will send you a shipping confirmation email with your tracking number.
Q: How long will it take for my order to arrive once it has shipped?
A: Depending on the postal carrier you select, and your proximity to our Savannah, Georgia warehouse, shipping typically takes about 3-5 business days, unless the address is international or an APO/FPO.
Q: What does “Awaiting Fulfillment” mean?
A: “Awaiting Fulfillment” means that we have received your order, and it will soon be put into our line of production. As soon as it is put into production, the status will change to “Awaiting Shipment.”
Q: What does “Awaiting Shipment” mean?
A: “Awaiting Shipment” means that your order is currently in production. This process usually takes between 5-7 business days. Once you entire order has been created and double checked, it will be shipped out.